Reviews
of Brit Hotel Essentiel Mâcon Nord

Index
couple - 50-59 years - Date of stay : 03/11/2025
We found the hotel clean and pleasant and very good value for money. We will definitely return.
Hotelier's response : Hello Wilson,
Thank you so much for your wonderful feedback!
We’re delighted that you enjoyed your stay — and even happier to hear that your two furry travel companions had a great time too. It sounds like the ground-floor room was a perfect match!
Anthony will be thrilled to know his warm welcome made a lasting impression.
We’ll be here, ready to welcome you (and your dogs, of course) for your next visit — same comfort, same smiles, and maybe an extra treat for the four-legged guests.
Imane – Receptionist
couple - 80-89 years - Date of stay : 28/08/2025
Excellent
Breakfast was first class, everything you could have wished for
Hotelier's response : Hello Mrs. G Wood,
Thank you very much for this feedback that makes the whole team smile.
We are delighted that everything went well, from the royal banquet breakfast to the reception, the room, the bathroom ... even the wifi had its little star.
It seems that your stay went smoothly and this is our best reward.
A recommendation of 10/10 is the best motivation for the whole team.
We hope to see you again very soon for a new stay without false note.
Imane – Receptionist
couple - 60-69 years - Date of stay : 06/09/2025
Very good. Clean, tidy and helpful staff
Hotelier's response : Hello Haw,
Thank you for your feedback!
We’re thrilled that you had a great stay, and it’s fantastic to hear that you found our staff helpful and the breakfast selection up to your liking. A perfect 10/10 for the recommendation – we’ll make sure to keep up the good work!
We also appreciate your notes regarding the window shutter and the plastering – we'll get those fixed right away to ensure everything is in tip-top shape for your next visit.
Looking forward to welcoming you again soon!
Best regards,
Imane – Receptionist
Family - 50-59 years - Date of stay : 26/08/2025
Very impressed, staff was very helpful and pleasent
Hotelier's response : Hello Siobhan,
Thank you for your kind words!
We’re so happy to hear that you were impressed with our staff and their helpfulness. It’s always a pleasure to make our guests feel welcome.
We’d love to welcome you again on your next visit.
Best regards,
Imane – Receptionist
Family - 40-49 years - Date of stay : 04/07/2025
The Rooms need a renevations. Personal was very friendly.
Hotelier's response : Dear Mr. Vor dem Berge,
Thank you for your feedback. We’re glad you appreciated our team’s friendliness, the bed comfort, and the Wi-Fi.
We’re sorry that the room and bathroom didn’t meet your expectations. Your comments have been noted, and improvements are underway.
We hope to welcome you again and offer you a better experience.
Best regards,
Imane – Receptionist
couple - 30-39 years - Date of stay : 13/06/2025
Good for an overnight stay
Hotelier's response : Dear Mr Higgins,
Thank you very much for sharing your experience with us.
We are delighted that your stay went very well for a stopover on the road.
We are also pleased that you were impressed by the reception, the room and the bathroom.
Your satisfaction is our priority and we would be delighted to welcome you again on your next visit.
Sincerely,
Imane - receptionist.
couple - 80-89 years - Date of stay : 13/06/2025
Close proximity to the autoroute room spacious easy access parking. For an overnight stop excellent
Hotelier's response : Dear Mr Brown,
Thank you very much for sharing your experience with us.
We are delighted that the location close to the motorway, the ease of access to the car park and the spacious size of the room met your expectations for a stopover on the road.
We are also pleased that you were impressed by the reception, the room and the bathroom.
Your satisfaction is our priority and we would be delighted to welcome you again on your next visit.
Sincerely,
Imane - receptionist.
couple - 60-69 years - Date of stay : 20/05/2025
Fine for a budget hotel really
Hotelier's response : Dear Guilfoyle,
Thank you for taking the time to share your feedback with us.
We’ re pleased to hear that you found our hotel suitable for a budget stay, also that aspects such as the room, bathroom, Wi-Fi, and hotel access met your expectations. Your high recommendation score means a lot to us, thank you!
However, we’ re sorry to learn that the breakfast didn’ t quite live up to your expectations. Please accept our apologies for the cold scrambled eggs and the lack of bacon and croissants during your visit. We will share your comments with our team to ensure better availability and temperature control in the future.
Your input helps us improve, and we hope to welcome you back again soon for an even better experience
Best regards,
Yasmine - Réceptionniste
couple - 30-39 years - Date of stay : 17/04/2025
Average one night stay
Hotelier's response : Hello Mr. Pilar,
Thank you for your feedback.
We are pleased that you found our reception welcoming and that access to the hotel was at your convenience.
We appreciate your comment about the room and will be sure to consider your suggestions for improvement to better meet your expectations in the future.
We look forward to welcoming you back for an even more satisfying experience.
Sincerely,
Imane - receptionist.
couple - 70-79 years - Date of stay : 14/04/2025
Overall pleasant experience
Hotelier's response : Hello Agnes,
Thank you very much for your detailed feedback. We are delighted that your overall experience was pleasant and that you found our room clean and satisfactory.
We have taken good note of your comments, particularly concerning the reception, breakfast and Wi-Fi connection. We apologize if Wi-Fi was not offered to you on your arrival and we will make sure to improve this communication for our future guests.
We look forward to welcoming you back and providing you with an even better experience.
Sincerely,
Marie-Anne, receptionist
couple - 50-59 years - Date of stay : 02/03/2025
This is _exactly_ what you want for an "overnight" during a long, multi-day roadtrip. And for that, it really couldn't be better.
Hotelier's response : Dear Peter,
Thank you very much for your detailed and positive feedback! We are delighted that you enjoyed your stay and that our hotel met your expectations perfectly for a stopover on your roadtrip. We place great emphasis on providing a fast and efficient check-in experience, and it's great to hear that you enjoyed the welcome from our team.
We are also pleased that the room and bathroom lived up to your expectations and that you found everything clean, comfortable and convenient. We hope that recharging your electric vehicle made it easier for you to resume your journey.
Thank you again for taking the time to share your experience, and we look forward to welcoming you back on your next adventure.
All the best,
Imane - receptionist.
Family - 40-49 years - Date of stay : 23/02/2025
Perfectly good motorway hotel. Very basic and very clean. Comfortable enough beds, lots of hot water and clean bathrooms. Helpful staff and great Boulangerie located opposite for breakfast in the morning. Many thanks
Hotelier's response : Dear Sarah,
Thank you so much for your kind review.
We're delighted to hear that you found our hotel comfortable, clean, and convenient for your needs.
We truly appreciate your feedback and hope to welcome you again in the future.
Best regards,
Imane - receptionist.



