Bonjour,
Nous vous remercions d’avoir partagé votre expérience suite à votre séjour chez nous.
Nous sommes ravis que vous ayez apprécié la praticité de l’établissement ainsi que la facilité de stationnement.
Nous sommes toutefois désolés d’apprendre que l’odeur de tabac dans la chambre ait pu affecter votre confort.
Au plaisir de vous accueillir à nouveau dans de meilleures conditions.
Cordialement,
L'équipe Brit Hotel Macon Nord

Dear Sir Paskell
Thank you for your valuable feedback.
It is always a pleasure to have you stay with us, and we are delighted that you had an enjoyable stay.
We look forward to seeing you again soon.
Have a nice holiday and see you soon
The entire Brit Mâcon Nord team

Hello Wilson,
Thank you so much for your wonderful feedback!
We’re delighted that you enjoyed your stay — and even happier to hear that your two furry travel companions had a great time too. It sounds like the ground-floor room was a perfect match!
Anthony will be thrilled to know his warm welcome made a lasting impression.
We’ll be here, ready to welcome you (and your dogs, of course) for your next visit — same comfort, same smiles, and maybe an extra treat for the four-legged guests.
Imane – Receptionist

Hello Mrs. G Wood,
Thank you very much for this feedback that makes the whole team smile.
We are delighted that everything went well, from the royal banquet breakfast to the reception, the room, the bathroom ... even the wifi had its little star.
It seems that your stay went smoothly and this is our best reward.
A recommendation of 10/10 is the best motivation for the whole team.
We hope to see you again very soon for a new stay without false note.
Imane – Receptionist

Hello Haw,
Thank you for your feedback!
We’re thrilled that you had a great stay, and it’s fantastic to hear that you found our staff helpful and the breakfast selection up to your liking. A perfect 10/10 for the recommendation – we’ll make sure to keep up the good work!
We also appreciate your notes regarding the window shutter and the plastering – we'll get those fixed right away to ensure everything is in tip-top shape for your next visit.
Looking forward to welcoming you again soon!
Best regards,
Imane – Receptionist

Hello Siobhan,
Thank you for your kind words!
We’re so happy to hear that you were impressed with our staff and their helpfulness. It’s always a pleasure to make our guests feel welcome.
We’d love to welcome you again on your next visit.
Best regards,
Imane – Receptionist

Dear Mr. Vor dem Berge,
Thank you for your feedback. We’re glad you appreciated our team’s friendliness, the bed comfort, and the Wi-Fi.
We’re sorry that the room and bathroom didn’t meet your expectations. Your comments have been noted, and improvements are underway.
We hope to welcome you again and offer you a better experience.
Best regards,
Imane – Receptionist

Dear Mr Higgins,
Thank you very much for sharing your experience with us.
We are delighted that your stay went very well for a stopover on the road.
We are also pleased that you were impressed by the reception, the room and the bathroom.
Your satisfaction is our priority and we would be delighted to welcome you again on your next visit.
Sincerely,
Imane - receptionist.

Dear Mr Brown,
Thank you very much for sharing your experience with us.
We are delighted that the location close to the motorway, the ease of access to the car park and the spacious size of the room met your expectations for a stopover on the road.
We are also pleased that you were impressed by the reception, the room and the bathroom.
Your satisfaction is our priority and we would be delighted to welcome you again on your next visit.
Sincerely,
Imane - receptionist.

Dear Guilfoyle,
Thank you for taking the time to share your feedback with us.
We’ re pleased to hear that you found our hotel suitable for a budget stay, also that aspects such as the room, bathroom, Wi-Fi, and hotel access met your expectations. Your high recommendation score means a lot to us, thank you!
However, we’ re sorry to learn that the breakfast didn’ t quite live up to your expectations. Please accept our apologies for the cold scrambled eggs and the lack of bacon and croissants during your visit. We will share your comments with our team to ensure better availability and temperature control in the future.
Your input helps us improve, and we hope to welcome you back again soon for an even better experience
Best regards,
Yasmine - Réceptionniste

Hello Mr. Pilar,
Thank you for your feedback.
We are pleased that you found our reception welcoming and that access to the hotel was at your convenience.
We appreciate your comment about the room and will be sure to consider your suggestions for improvement to better meet your expectations in the future.
We look forward to welcoming you back for an even more satisfying experience.
Sincerely,
Imane - receptionist.

Hello Agnes,

Thank you very much for your detailed feedback. We are delighted that your overall experience was pleasant and that you found our room clean and satisfactory.

We have taken good note of your comments, particularly concerning the reception, breakfast and Wi-Fi connection. We apologize if Wi-Fi was not offered to you on your arrival and we will make sure to improve this communication for our future guests.

We look forward to welcoming you back and providing you with an even better experience.

Sincerely,
Marie-Anne, receptionist